JAM General Policies

At JAM Designs, we are committed to providing our customers with high-quality Natural Wellness products and exceptional service. Your satisfaction is our top priority.

To ensure you are fully satisfied with your purchase, we offer the following guarantee:

Satisfaction Guarantee Period:

If you are not completely satisfied with your Natural Wellness product purchase, you may return it within 14 days (2 weeks) of the purchase date for a refund minus a 30% restocking fee.

Returns and Restocking Fee:

Upon receipt and inspection of the returned product, we will issue a refund, minus a 30% restocking fee, to the original payment method. Refunds will be processed within 3- 5 business days after the return has been received and inspected. NO Return on Damaged products, or custom orders – which includes orders placed specifically for your store shelves.

Product Condition:

Returned products must be in their original, unopened packaging, with all tags and accessories intact. Damaged or altered products will not be accepted for returns.

Exclusions:

Shipping and handling fees are non-refundable. Products purchased during a promotion or sale period are not eligible for refunds but may qualify for an exchange or store credit.

Also Excluding the Wholesale program.

We are confident in the quality of our Natural Wellness products and hope you enjoy the benefits they bring to your life. If you have any questions or concerns, please do not hesitate to contact us at jamdesigns2018@gmail.com.

Canada Choice Award Winner - Jewellery

This recognition celebrates our collective hard work and dedication.Thank you for your unwavering support, which made this achievement possible.

Aromatherapy - Platinum Winner

We are thrilled to share that JAM Designs has won the Platinum Award through Oshawa Votes in the Aromatherapy category.

This recognition celebrates our collective hard work and dedication.Thank you for your unwavering support, which made this achievement possible.

Jewellery - Silver Winner

We are thrilled to share that JAM Designs has won the Silver Award through Oshawa Votes in the Jewellery category.

This recognition celebrates our collective hard work and dedication.Thank you for your unwavering support, which made this achievement possible.

Results Coming Soon!

As the voting period has come to an end, we are thrilled to announce that the results will be announced July 29th!

Once again, thank you for your ongoing support and involvement in this significant event. It is through your engagement that we can continue to recognize and honour the outstanding achievements within our community.

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